Posts Tagged ‘Lacrosse’


It was a cold but sunny Friday morning at Hollywood Park in glamorous Inglewood, CA – just across from The horridly-painted Forum, which is now home to a mega-church.  In its glory days, Hollywood Park (a misnomer because it’s nowhere near Hollywood) was home to some great horse racing and social events.  Now, located in Inglewood, a city just south of LAX, hard hit by the recession and poverty, Hollywood Park is more a gambling site for people who probably can’t afford to lose their money.

Hollywood Park parking lot at 8 am. The ambulances were ready, just in case of an accident. It was more likely that an octogenarian Buick owner would have a heart attack.

Hollywood Park has vast acres of parking surrounding the venue and it was a good place to play host to GM’s Main Street in Motion event (April 8-10 2011).  Some of the parking lot looked normal, with faded hash lines and washed out asphalt. Other portions around the periphery looked like they hadn’t been used in decades. Cracks were filled with weeds and the broken surfaces seemed happy to feel the warmth of rubber tires again.

Chevrolet Pavilion

Buick GMC Pavilion

The course was pretty standard for these kinds of events.  You get to drive a short loop lined by orange cones that gives you some room to accelerate, brake and take hair-pin corners.   The course varied depending on the car.  The Corvette and Camaro got a more aggressive layout than the standard ones for the Chevy Malibu or Buick Regal.  The longest drive was with the Chevy Volt, which even took you briefly onto surface streets.

In addition to the “Grand Pavilion” for each brand (Buick – GMC and Chevrolet), there were eight different driving courses, sorted as follows:

  1. Chevy Volt Drive
  2. Chevrolet Performance: Corvette and Camaro
  3. Chevrolet Car Course
  4. Chevrolet CUV Course
  5. Chevrolet Truck and SUV Course
  6. GMC Truck and SUV Course
  7. GMC CUV Course
  8. Buick Car and CUV Course

There was also a special trailer setup to display the wonders of GM’s OnStar safety and telematics technology.

Buick cars and crossover tent and driving course.

GMC Crossover (CUV) tent and driving course.

Chevrolet Truck & SUV tent and driving course.

Chevrolet Volt Tent

Corvette Tent and driving course.

We got there early to avoid lines and get the staff while they were fresh and willing to chat.  After several hours and several hundred drivers, you would be less enthusiastic too.  My goal was to drive just a few cars that I was interested in and to give you my first impressions and quick ratings.

BEST CAR:  Hands down, the 2011 Chevrolet Corvette was the best car at this event. The Corvette felt like it was extruded from one aluminum billet, rock solid.  You open the door with the touch of a finger, push the start button of the keyless ignition and the sleek coupe’s 6.2 liter, 430 hp aluminum V8 roars to life.  Cue the singing angels.  The  seats were superbly supportive and comfortable and I found the correct driving position with the touch of a few buttons.  Steering was precise, quick and communicative.  The linear acceleration was a magical and intoxicating blending of torque and horsepower driving the rear wheels through the rear-mounted six-speed automatic.

Corvette and Camaro test cars. I drove the blue Coupe pictured here.

The tester had the $1,995 Magnetic Selective Ride Control option which made the ride as smooth as Mercedes with the handling you’d expect from America’s premiere sports car.   The biggest letdown is the interior. The center console looks cheap, considering the Corvette’s base price of $48,950.  Aside from the gauges, the interior just doesn’t feel special enough to be a Corvette.  Unfortunately, this ding isn’t new for the sixth-generation Corvette that has been around since 2005.

Corvette & Camaro performance driving course.

GM keeps promising a new Corvette sometime soon.  It couldn’t be soon enough to right the wrongs of the interior. We won’t get the all-new mid-engine design that was rumored pre-bankruptcy, so it’s likely that the C7 will be a heavily reworked version of the current C6.  Still, after all these years, this is the best modern GM product I’ve ever driven, and that includes the well-liked and well-reviewed Cadillac CTS.

WORST CAR:  The 2011 Buick Regal Turbo was a major disappointment.  Perhaps it didn’t have the correct option packages, but my biggest gripe was the land-yacht steering and abysmal cornering for a car of this size. When turning sharply, the wheels pointed one way while the engine seemed to go the other.  I was also mystified by the cheapness of certain interior bits, particularly the plastic wood inserts.  When will GM get past this crap?

Our Buick Regal Turbo tester. The styling is contemporary and I like the "Regal T" badge.

The 2.0 liter direct-inject gasoline turbo engine felt powerful and I didn’t get any hit of turbo lag.  The styling was nice, assuming you like the new look of Buick.  Both the Regal and the larger LaCrosse are derivatives of the Opel Insignia – an excellent car.  Why the larger LaCrosse is more agile and competent baffles me. What got lost in translation?

RUNNERS UP:  (1) The 2011 Buick LaCrosse front drive CXL with the optional 3.6 liter direct-inject V6 engine.  The LaCrosse cabin is a lovely place to spend time, and while the overall dimensions of the LaCrosse pale in comparison to past Buick behemoths, you don’t feel cramped.   It’s quiet and cushy – like you’d expect in a Buick – yet the driver-focused cockpit, sportier seats and fit and finish were light years ahead of the last generation LaCrosse and it easily out-maneuvered its smaller cousin, the Regal.   The interior materials were a cut above the Regal and the plastics didn’t feel or look as cheap.

Buick LaCross interior. The materials were mostly soft touch plastics and leather. Overall, a comfortable cockpit.

I really liked the LaCrosse; but I just couldn’t figure out who’s buying it.  I know sales are up significantly at Buick; but sales were so low before,  introduction of the completely revamped LaCrosse and reintroduction of the Regal nameplate assured an increase in sales.  I don’t know anyone my age (51 ) or younger who could bring themselves to actually buy a Buick, simply because of its damaged image as a car solely for your grandparents.

I see very few non-rental Buicks in LA and while I see many more privately-owned Buicks in the Coachella Valley where you’d expect them (Palm Springs, Palm Desert, Rancho Mirage, etc.), I still see more seniors driving a new Lexus ES350 or a Toyota Avalon.

The nose of the LaCrosse carries Buicks cascading grill but sometimes its hard to tell the difference between the Regal and the LaCrosse.

New Rule: Its time for Buick to ditch the fake portholes made with fake chrome. Originally, the portholes were real. Four portholes on each side designated a V8, three designated a V6 (or in-line six back in the days).

(2) The 2011 Chevrolet Cruze.  The Chevy Cruze puts to rest the abysmal legacy of its fore-bearers: the Cobalt and the Cavalier.  No longer is the smaller Chevy relegated solely to the indignity of troglodyte duties in our nation’s rental fleets.  Now, in upper level trim, it could be a car that you’d be proud to own and feel comfortable that you’re at least keeping up with the competition.

The Cruze feels light and agile and well screwed together.  The seats were comfortable; but I thought there could be more lateral and thigh support.  For shorter drivers, that wouldn’t be a problem.  The plastics were mostly soft-touch and the two-tone interior was particularly pleasing. It also had more rear room than most sub-compact/compact cars.

[Chevy required you to drive the Cruze before you drove the Volt. Maybe that was because they are both of similar size riding on the same platform or maybe they knew that everyone would want to drive the Volt and this was an easy way of coercing you to drive the Cruze.]

There is one little problem with the Cruze: While it’s new to the US market, it’s been out in the rest of the world for over 2 years.  Two years is an eternity in the car business and the 2012 Ford Focus instantly makes the Cruze feel old and dated.   And the 2011 Hyundai Elantra offers more features, better fuel economy, a longer standard warranty and fresh, fluidic styling — all for less money.  Tick talk, Chevy.

HONORABLE MENTIONS:  The 2011 Chevrolet Volt.  The size and shape of the Volt reminds you that it’s platform cousins with the Cruze; however, unlike the Cruze, the Volt is an amazing piece of fresh technology that works in the real world for well-heeled early adopters of electric vehicles.

Chevy Volts lined up for test drives.

Our test drive in the Volt was longer than all other cars as it took us onto surface streets and then back into the parking lot.   If you’ve ever driven another hybrid like the Prius or Ford Fusion Hybrid, then you’re familiar with the start up procedure. Press the “Start” button, the colorful LCD screens – both front and center – come to life, and you know you’re ready to go. There’s no engine noise because it’s, well,  electric.  Clear graphics indicate the level of battery charge, estimated EV range and when the gasoline engine kicks in to power a generator to provide more electrons to drive the motor.  Move the shift lever to “D” and you’re off.  It’s that easy.

All gauges are digital on the Volt. The LCD screen was clear and easy to read, but there was some glare when the sun struck it at certain angles.

The Volt is heavy – 679 lbs more than the Cruze. Yet the weight gives the car a lower center or gravity and makes it feel more substantial. I felt that the the center-mounted  battery pack more evenly-distributed the Volt’s weight and gave it a handling advantage over the Cruze.   I also liked the hatchback configuration and two rear bucket seats better than the trunk and rear bench in the Cruze.   Although, if you’re tall, there isn’t much rear headroom with the sharply-raked rear hatch.

The Volt has plenty of room for four adults. However, headroom is in short supply in the rear seats. Im several inches taller than the guy sitting in the seat and look how close his head is to the headliner.

The dash’s center stack with a slick touch-surface looked better than the cheap plastics you usually see here.  Chevy wanted it to look clean and shiny – like an Apple device – and the engineers succeeded.

The Volts center console/control stack was easy to see and use. However, if you are near-sighted, the labeling may be too small to read without glasses.

The Volt is the first plug-in hybrid (GM wants you to think of it as an EV) to take advantage of the range-extending technology employing an on-board gasoline engine powering a generator.  Depending on your driving “style,” battery-only EV range is between  25 – 50 miles.   The extended range of the Volt using the gasoline engine to generate electrons is said to be up to 375 miles.   Pretty good for 90+% of drivers.

While the Volt is much more conservative than the concept version, its a pleasing shape. There is a Cruze 5-door hatchback in Europe that looks more like the Volt. The overall size is very managablae.

The Volt starts at $41,000 – but that’s fully loaded. The only option you’ll want is the $695 Rear Camera and Park Assist Package.  But there’s more.  While you can charge the Volt with a standard 110 volt wall socket (6-8 hours for a full charge), you may want to install a quick-charging unit in your garage.  The charger will set you back $2,000 – $2,500, but you shave 50% off the charge time.  Your local utility may have credits for or subsidize the purchase/installation of the charger.

You definitely will want a Smartphone – like an iPhone or Android-powered device – so you can download and use the Volt’s slick app that wirelessly interfaces with your car.  And it really helps if you can take advantage of the $7,500 federal and $5,000 California tax credits.

The engine/motor bay is crammed with the Volts electric motor and the gas engine that powers the generators to give Volt its extended electric range.

I look forward to more products from GM using Volt technology. Cadillac Converj anyone?

The Cadillac Converj Concept debuted at the 2009 Detroit Auto Show. Under that beautiful skin is Chevy Volt. Id pick the Caddy any day over the Chevy! GM still isnt committed to make it and if it does, it probably wont look this fantastic. But I can dream...

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Buick has been on an evangelical mission to find younger buyers as it’s older ones die off or abandon the brand. The new Lacrosse and Regal are pretty nice entries into the crowded compact/mid-size sedan field — it’s just hard to stand out.

2011 Buick Regal CXL

2011 Buick Regal interior

The upcoming Verano, a rebadged and gussied-up Chevy Cruze, should be interesting too.  However, Buick’s long-tarnished image as a car only for your grandparents presents an almost insurmountable barrier for younger buyers and a difficult challenge for even the most talented marketing team.

2012 Buick Verano

2012 Buick Verano interior

Buick recently dropped its long-time sponsorship of the Pro Golf tournaments (old folks) in favor of the NCAA basketball March Madness hoop-a-thon (young folks).   Buick is also sponsoring “Quest for the Keys” in various cities across the country.  The ultimate prize is a Buick.  It’s a scavenger hunt with clues on Facebook and Twitter – you know, where the young, hip customers lurk.

All the marketing muscle is showing some progress as the average age of a  Buick buyer has dropped from 70+ to 60.  However, this is still too high for GM.

Finding a Buick dealer in metro LA is harder than the Quest for the Keys scavenger hunt.  The Chevy/Buick store at Centinela and Santa Monica Blvd in Santa Monica is now an Infiniti dealer and while Buick’s website still shows them there (or nearby) I drive by it frequently and can’t find the store to save my life.  There are two dealers in the Valley (Woodland Hills and Sherman Oaks); but after that, you have to go to Penske Cadillac Buick GMC South Bay in Torrance.   If you live in Metro LA,  you aren’t going to Torrance to get service and you may not want to drive to the Valley either.

So aside from the challenge of finding a dealer, this New Rule must apply: When you drive into a Buick dealership, the first car you see can’t have a Landau roof, gold package and Vogue tires.

Jessup Auto Plaza (Cadillac, Buick, Chevrolet and GMC) in Cathedral City, California probably has lots of older customers – and that’s a good thing. But this is what you see as you drive onto their lot:

2011 Buick Regal - All dressed up and ready for ??

This Regal was laden with all the relics of times long past.  The “custom top” in canvas just looks wrong.

Vogue tires, chrome wheels... ugh.

Someone spent a lot of time to do this roof. Note the special chrome-like trim that "tricks" you into thinking it's a convertible. How about those two-tone pin stripes?

This custom coach even gets a special grill. It screams bad taste.

Note the "gold package" Buick crest and model designations - a theme carried out anywhere they could stick one. Fake gold veneer everywhere.

I don’t know how much this package cost, but it wasn’t cheap.

I had gone to Jessup to test drive the Chevy Cruze with a friend.  The pimped-out Regal was astonishing, but more treats awaited us on the Chevy side of the dealership.  There was a Malibu and an Impala with this special package of “upgrades.”

The Chevy Malibu, an all-star in the rental fleets, gets the special canvas top, gold applique, Vogue tires and chrome wheels.

Here’s the window sticker of the Malibu:

Let me translate. MSRP of the Malibu - $28,385; Custom top, gold package, Vogue tyres, mesh grill - $4,480; Pin stripes - $249. Total add-ons: $4,729. Wow.

If this package cost this much for the Malibu, it must have been at least that much on the Buick Regal.

But wait, there’s more!  I can’t believe anyone buys a Chevy Impala, the top star of rental fleets. It’s about as boring and anonymous as it gets.  It makes a Toyota Camry look glamorous.  Here is the Impala with the same grotesque package:

My, what a fetching face for this Impala. Not. It's destined for someone's garage.

Rental car no longer. This car says something about its owner: Bad taste.

The Impala's butt - either you're asleep by now or wide-eyed with amazement that these kinds of packages still find an customers.

Bottom line: If Buick wants younger customers, they can’t put these laughable relics on full display in front of the dealership.  Keep them in the back or in a special spot off to the side.  If a customer was wavering on the Buick brand and was concerned about its image as an “old person’s car” then this kind of display will kill the deal and send they to another brand.

Dealers are the all-important point-of-contact with customers.  Buick dealers must sync with regional and national marketing efforts. If they’re not, Buick will fail to find the younger buyers it so desperately covets.