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By now, anyone watching TV or viewing any kind of media should know that the sub-$30,000 Mercedes-Benz CLA is finally available at your local Mercedes dealer.  I can’t recall any Mercedes-Benz product launch that has been so promoted to the point of annoying over-saturation.

The 2014 Mercedes-Benz GLA250

The 2014 Mercedes-Benz GLA250

On both a local and national level, Mercedes has been recycling its Super Bowl commercial featuring the ever-creepy Willem Dafoe as the devil tempting some gullible hipster to sell his soul in return for this new, super-sexy, Mercedes 4-door “coupé.” Luckily, Mr. Hipster passes on the temptation when he finds out that the all-new 2014 CLA250 starts at a paltry (by Mercedes’ standards) $29,900 [really $30,825 if you include the $925 transportation charge].

For several years, Mercedes has sold a different A-Class in Europe. It was an over-engineered, expensive, odd-looking subcompact hatchback with front-wheel drive. A decade ago, there simply wasn’t a market in the U.S. for such a small, odd duck.  And for more than 100 years, there has never been a front drive Mercedes-Benz sold in the U.S.  But the realities of higher fuel economy standards coupled with changing customer tastes and demographics set the stage for the next generation A-Class.

This first generation Mercedes A-Class was only sold in Europe and a few other markets. It was a 5-door hatchback - and not ready for U.S. consumer tastes.

This first generation Mercedes A-Class was only sold in Europe and a few other markets. It was a 5-door hatchback – and not ready for U.S. consumer tastes.

There was also a survey conducted by arch-rival BMW back in 2010 that found 80% of 1-Series (the smallest BMW) owners thought their car was front wheel drive or that they didn’t know the layout.  So much for orthodoxy.

For the 2nd generation A-Class, Mercedes engineers were tasked with coming up with a lightweight, less expensive (but still premium) front drive (or all-wheel drive) architecture that could spawn several models and be sold worldwide, including North America.  While the rest of the world gets both a slick VW Golf-sized 5-door hatchback A-Class and the new CLA-Class, in the U.S., we only get the CLA-Class, a baby 4-door coupé in the tradition of the much larger and far more expensive CLS-Class.

This 2014 Mercedes-Benz A250 is the 5-door hatchback sold outside the U.S. market. The AMG sports package looks great on this car. Wish it was sold here!

This 2014 Mercedes-Benz A250 is the 5-door hatchback sold outside the U.S. market. The AMG sports package looks great on this car. Wish it was sold here!

I’m genuinely excited about the new CLA. It reminds me very much of the introduction of the 190-Class, the “Baby Benz,” in 1984. For the first time, the car “Engineered Like No Other Car In The World ™” was attainable for a whole new customer base. It sucked me in and I bought one (a 190E 2.6).

The Mercedes 190-Class (W201) was an instant hit worldwide.

The Mercedes 190-Class (W201) was an instant hit worldwide.

For the past three decades, the smallest Mercedes available here has been the 190/C-Class. The all-new diminutive CLA-Class is here to shake the German Giant from its very roots. It sets a new baseline for a car fit to wear the Three-Pointed Star.  And I’m glad to report that the 2014 CLA250 deserves the star.

The standard grille black plastic crate, not the nice chrome tips in this factory picture with all the options possible.

The standard grille is black plastic crate, not the nice chrome tips in this factory picture with all the options possible.

I took this picture of a 2014 Mercedes CLA250 in Universal Blue Metallic, a $720 option. Note that the standard grille is black plastic.

I took this picture of a 2014 Mercedes CLA250 in Universal Blue Metallic, a $720 option. Note that the standard grille is black plastic.

Its exterior styling is an eye-pleasing derivative of the stub-nose SLS with the flowing lava-like lines of the latest S-Class. The side surface detailing looks like the designers poached from Mazda’s “Nagare” (“flow”) styling language.  The roof and C-pillar rake down to create that coupé-like look which is great until you’re crammed in the back seat. The frameless windows are a slick, premium detail.

Side view of the 2014 CLA250 with the AMG styling package and upgraded wheels. The flowing lines eliminate the feeling of slab sides common in many cars.  The roof is steeply raked to give the coupe-like effect.

Side view of the 2014 CLA250 with the Sport Package and upgraded wheels (not on the MBUSA website). The flowing lines eliminate the feeling of slab sides common in many cars. The roof is steeply raked to give the coupe-like effect.

Like all Mercedes sports cars and coupés, the famous Three-Pointed Star is front and center in the grille. Unfortunately, it’s surrounded by cheap-looking black plastic crate. This is remedied in the upcoming A45 AMG and I’m sure there will be aftermarket replacements to spiff it up a bit. Another exterior feature that is in the commercials is the lit-up star logo. This is a dealer or port-installed option not listed on the website and for legal and regulatory reasons, it only lights up briefly when you start the car.  I think the option is very cool, but others think it’s garish.

Here's the 2014 CLA45 AMG.  It will have a hand-built 2.0L turbo 4-cylinder engine making 355 hp and 332 lb-ft of torque and will feature the latest version of Mercedes' 4MATIC AWD system.

Here’s the 2014 CLA45 AMG. It will be have a hand-built 2.0L turbo 4-cylinder engine making 355 hp and 332 lb-ft of torque and will feature the latest version of Mercedes’ 4MATIC AWD system.

The interior looks and feels just luxurious enough to trick you and your friends into thinking you’re living large.  The plastics are VW Golf quality which is not a knock; but the materials are definitely few ticks off the grade that you’ll find in more expensive models parked in the Mercedes-Benz showroom.

The five large round HVAC vents have a sporty, premium look and are a key Mercedes design element across the range – think SLK level, not S-Class. The perforated leather seating option only puts leather in the seat inserts, side bolsters and head restraints. The rest is the standard MB-TEX, an excellent vinyl most people think is leather.  You could skip the leather option all together and no one would be the wiser.

The interior of the 2014 CLA250 has a premium look and transmits many Mercedes-Benz styling cues and common switchgear.

The interior of the 2014 CLA250 has a premium look and transmits many Mercedes-Benz styling cues and common switchgear.

The seats are thinner and tighter than those found in larger Mercedes. The side bolsters felt great to me, but might be tight for larger people.  I’m 6’1” tall, so leg room is important. The CLA doesn’t disappoint. Like most Mercedes, I can put the seat all the way back and my feet can’t touch the pedals. Outstanding.  Even better, the 14-way power front seats with 3 memory positions for the driver is a standard. The folding back seats are for tossing in gym bags and small children.  The trunk won’t win volume awards either, but again, this is a small car sold on style, not cargo capacity.  If you want more space, wait a year for the slick 2015 GLA250.

The upcoming 2015 Mercedes-Benz GLA250 will offer more cargo capacity and the versatility of a CUV.

The upcoming 2015 Mercedes-Benz GLA250 will offer more cargo capacity and the versatility of a CUV.

The standard 14-way power sports seats in the CLA250 are quite nice, as long as you aren't too wide. The back seats are impossibly tight for an adult.

The standard 14-way power sports seats in the CLA250 are quite nice, as long as you aren’t too wide. The back seats are impossibly tight for an adult.

The new M270 2.0L 4-cylinder turbo engine in the 2014 Mercedes CLA250.

The new M270 2.0L 4-cylinder turbo engine in the 2014 Mercedes CLA250.

The drivetrain is unique to the CLA. The new 2.0L direct-inject gasoline twin-scroll turbo engine makes a peak 208 hp and 258 lb-ft of torque.  It’s mated to a new 7-speed DCT dual clutch automatic derived from the racing technology developed by in-house tuner AMG.  Standard is an ECO Start-Stop system that kills the engine at a stop but fires it up the moment you lift your foot off the brake. I didn’t even notice it on my test drive.  Of course, the transmission has a sports, eco and manual mode.  The EPA rates the CLA250 at 26 mpg city, 38 mpg highway, and 30 mpg combined.

The twin-scroll turbo kicks in so far down in the RPM range that dreaded turbo-lag is non-existent. The smooth 7-speed DCT shift quietly, at lightning speed, without any the up- or down-shift hiccups I’ve experienced in other dual clutch units (I’m looking at you, Ford).

The two things that bug me the most about front drive cars is torque steer and turning radius. Both issues have been effectively banished from the CLA by Mercedes’ engineers. Torque steer is when the front drive wheels pull the steering during heavy acceleration.  The torque steer from my MINI could have won a gold medal in wrestling.  Clever engineering, modern electronics and a few thousand lines of software code have solved the torque steer problem for Mercedes.

Rear drive Mercedes passenger cars traditionally have a very tight turning radius.  I was thrilled by how tight the front-drive CLA turned. It would put a Honda Civic to shame.

The ride was fairly well dampened and isolated for such a small car. My spine wasn’t punished over rough surfaces. The CLA tracked straight and, while the electric power steering boost was high, I was able to confidently feel the road and slot the car down a narrow road and into a tight parking space. The car tossed happily into turns and I felt in complete control. Road noise was noticeable, but I don’t think it would be a deal-breaker.

Brakes were strong and linear. Good thing I was alone on the test drive. It usually freaks out sales staff when I accelerate fast and then smash on the brakes hard enough to engage antilock.

The car didn’t have the $2,200 Sports Package with upgraded 18” AMG wheels and low-profile performance runflat tires. I might have had a different opinion of the ride and handling with the Sports Package. That said, the Sports Package may entice some BMW 3-series owners to switch brands after hefty 3-Series sticker shock.

The analog gauges are excellent in the CLA250. They give the car a sporty, premium feel.

The analog gauges are excellent in the CLA250. They give the car a sporty, premium feel.

Just about every CLA coming to a US dealer will have the $2,300 Premium Package which includes dual zone automatic climate control, heated front seats, 450 watt harman/kardon LOGIC7 sound, SiriusXM satellite radio, media interface, auto-dimming driver side and rear-view mirrors, digital compass and garage door opener. All these things should be standard on a Mercedes. At least Bluetooth connectivity is standard.

The center dash layout is familiar to other Mercedes vehicles. The buttons, while prolific, are fairly easy to use and understand.

The center dash layout is familiar to other Mercedes vehicles. The buttons, while prolific, are fairly easy to use and understand.

I didn’t have much time to fiddle with the infotainment system, but the premium sound system was sensational. The dealer-preferred Sirius classical music channel was crystal clear with impressive range.

If you want more tech, the $2,370 Multimedia Package delivers an 80GB hard-drive navigation and a 7” tablet-style screen replaces the standard 5.8” display.  You also get 10GB storage for music, a 6-disc CD/DVD player, a rear view camera, “enhanced” voice control and Dolby 5.1 surround sound.

The upgraded 7" tablet-style screen with the Multimedia package controls all the infotainment function by a rotary controller just below the center armrest.

The upgraded 7″ tablet-style screen with the Multimedia package controls all the infotainment function by a rotary controller just below the center armrest.

Of course, the smorgasbord of pricey German options continues. Mercedes advanced safety and technology features like Bi-Xenon headlamps ($850) and Driver’s Assistance Package ($2,500), including blind spot assistance, forward collision warning, lane-keeping assistance and Distronic Plus adaptive cruise control and Parktronic with Active Parking Assist ($970) are also available.

This shot of the 2014 CLA250 on Lombard St in San Francisco shows the $1,480 Panorama Roof.

This shot of the 2014 CLA250 on Lombard St in San Francisco shows the $1,480 Panorama Roof.

If you tick all the option boxes on the CLA250, you can easily top $46,000; but I think most CLAs will fly out the door for around $35,000.  Mercedes is offering a cheap introductory lease of $329/month (plus tax) which will be very attractive to many drivers who would, for the same money, rather drive a Mercedes-Benz over an Acura, Lexus or Volkswagen.

Is this brand dilution? I mean, aren’t we sick of BMW and Mercedes racing to be everything to everyone? Exclusivity suffers. But in the massive global economy, to survive, size matters. In order for Mercedes to afford to make awesome machines like the SLS AMG, it has to be large enough and profitable enough to make the investments. In short, less expensive, frugal, high volume cars are necessary to survival.  The CLA-Class challenges all those mainstream brands that are reaching higher.  The message is clear: Mercedes-Benz standing its ground.


Who knew the most charismatic Buick was also the smallest one?

Most people thought that Buick wouldn’t survive GM’s 2009 bankruptcy. Sales were in free fall and the average age of a Buick customer was pushing past 66 (one of the highest in the industry).  What most people didn’t understand was how important Buick was (and is) to GM in China, where Buick is considered a prestigious, desirable, aspirational luxury brand.

Buick is 110 years old this year. It was the first division of GM and for most of its life, it was considered the last stepping stone in GM’s divisional structure before graduating to Cadillac ownership.  In 2009, Buick was spared not just because of China, but for GM to have a near-luxury brand to do battle with the likes of Lexus and Acura.

Last year, when Buick announced that it would sell a Buick version of the Opel Mokka, most automotive insiders scratched their collective balding heads and wondered if this was the right move for Buick.

2014 Buick Encore

2014 Buick Encore

2013 Opel Mokka

2013 Opel Mokka

A very cute Meerkat

A very cute Meerkat

Way back in 2012, aside from the full-size Enclave SUV, Buick’s lineup consisted of three sedans: Verano, Regal and LaCrosse. Each is separated by about 6” in length and they look so similar that most buyers couldn’t tell them apart.

The Opel Mokka/Buick Encore is a subcompact crossover utility vehicle. It’s about the size of a MINI Countryman, but it has a tall, upright look – kind of like an adorable Meerkat.  It’s definitely the smallest car ever to wear a Buick badge.

2013  Buick Encore (Exterior is identical to the 2014 model)

2013 Buick Encore (Exterior is identical to the 2014 model)

So how does this tiny ‘ute fit into Buick’s brand DNA? The size and youthful appeal is so not-Buick that at first blush, it seems like it should be in the Chevy portfolio. After all, Chevy’s smallest SUV, the Equinox, is far larger than the Encore.

What it does have is premium materials like soft-touch plastics and leather seats, luxury car features like forward collision warning, a heated steering wheel and rain-sensing wipers and Buick’s calling card, a quiet interior.

Standard on the Enclave is Buick’s QuietTuning™ which includes a laminated windshield, triple door seals and tight body panels. Also standard is Bose Active Noise Cancellation which uses the same technology in noise-cancelling headphones to eliminate that annoying road noise.

2014 Buick Encore Interior - Premium Trim level.

2014 Buick Encore Interior – Premium Trim level.

But what I found most appealing was its personality and exclusivity. No other luxury or near-luxury brand has such a small offering. The closest comparison for price and size is the much noisier MINI Countryman. The Encore starts at $24,160 and a Premium trim model with AWD tops out at around $33,000. The Countryman starts at $22,100 but a Cooper S All4 tops out at more than $36,000 with a slew of high-end BMW options.

The Buick waterfall grille is very bright. I like the new stylized tri-shield Buick badge.

The Buick waterfall grille is very bright. I like the new stylized tri-shield Buick badge.

People can’t help smiling when they see the Encore. It seems almost silly coming from Buick. You sit in a commanding position behind a very stubby nose with Buick’s large signature waterfall grille and new, stylized tri-shield badge. Forward visibility is great and it’s fun to flog around in town. It’s easy to park too.

The rear view camera (standard on upper trim levels) is a big plus as the rear window is tiny, limiting visibility. The extra visibility provided by the camera sure helps and it should be standard on all cars and trucks. Blind Side Zone Alert and rear Cross-Traffic Alert are new safety options for 2014.

The little 1.4L Ecotec turbo 4 uses all its 138 hp and 148 lb-ft of torque to entertain. Around town, it feels like it has enough power and while it won’t win a sprinting contest on the highway, I didn’t feel it was severely lacking. I didn’t notice turbo-lag in normal driving and there was only a hint of it when you mash the gas pedal. The QuietTuning™ helps reduce noise inside the cabin.

The double glove box is a nice touch. Great for small electronics.

The double glove box is a nice touch. Great for small electronics.

GM's 1.4L Ecotec engine.

GM’s 1.4L Ecotec engine.

The standard 6-speed automatic works seamlessly to row the cogs. Like all modern transmissions, it loves taller gears to save gas, but I wasn’t annoyed by constant hunting. Drive Shift Control allows the driver to choose the gear – handy when using the engine as a brake doing down hills.

The Encore is only slightly larger than the MINI Countryman, but it’s nearly 10” shorter than the Honda CR-V and 15” shorter than the Nissan Rogue. However, I think what matters to many buyers of “downsized” luxury is fuel economy.

The front drive Encore is rated at 25 mpg city, 33 mpg highway; average 28 mpg – nearly identical to the Countryman competition. The AWD option knocks 2-3 mpg off those figures.  It’s no secret that weight is the enemy of fuel efficiency. The MINI Countryman weighs in at 3,020 while the Encore tips the scales at 3,190 – a 170 pound difference.  I’d opt for the the extra weight to escape the noisy interior of the MINI.

2014 Buick Encore

2014 Buick Encore

If you’re a big hauler of bulk items or regularly carry adults in the back seat, the Encore probably won’t fit your lifestyle. It’s best for 1-2 adults and maybe an infant. Total cargo capacity, with the rear seats folded is 48.4 cubic feet. That compares favorably to the Countryman which has only 42.4 cubic feet. But the decidedly more utilitarian Honda Fit, which is 7.4” shorter than the Encore, works magic to swallow 57.3 cubic feet of stuff.

The interior of the Buick Encore. The seats fold flat and the front passenger seat also can fold nearly flat to accommodate longer cargo.

The interior of the Buick Encore. The seats fold flat and the front passenger seat also can fold nearly flat to accommodate longer cargo.

The interior looks like it could hold lots of stuff.

The interior looks like it could hold lots of stuff.

No review is complete without mention of infotainment. My iPhone synced easily with the Buick IntelliLink™ system. While the 7” touch-screen could be a bit bigger, it seemed easy to use and intuitive. I really didn’t go much further with it, but it’s far better than Cadillac’s annoying CUE system.

Buick Encore's IntelliLink touch-screen Infotainment system.

Buick Encore’s IntelliLink touch-screen Infotainment system.

So the Buick Encore is really a niche lifestyle vehicle and GM had no idea how it would go over in the US market. The 2013 Encore went on sale in February and through August, it’s sold nearly 20,000 units – three to four times GM’s original estimates. Days in inventory is a gravity-defying 15 days (normal inventory sits around more than 60 days before it’s sold). And the average age of a Buick buyer has come down by 10 year in only 8 years – so younger buyers won’t feel out-of-place in a Buick dealership.

I don’t know if I could ever own a Buick. I might still hold out for something like the long-rumored rear-drive Riviera flagship. But in the meantime, the Encore is the most tempting Buick I’ve driven in decades.